DELIVERY

The shipping cost varies with each shipping destination:

  • For any EU country (except Greece, Croatia, Cyprus and Malta) and the United Kingdom, a fixed contribution of €10 will be charged for shipment. We offer free shipping for any order over €100.
  • For Greece, Croatia, Cyprus, Malta, Norway, Liechtenstein and Andorra, a fixed contribution of €15 will be charged for shipment. Free shipping is not available for those countries.
  • For any other countries, please contact us at info@blueice.com for shipping terms, conditions and rates.


Orders are generally shipped the next business day after we receive your order. You will be rapidly notified in case of items temporary out of stock.

We are not shipping any orders on French public holidays and BLUE ICE holidays (Christmas week in December and Assumption week in August).


The next business day after we received it, your order is shipped through GLS (for any EU country) or Colissimo/La Poste (for any other country).

At the time you receive a confirmation of your leaving order, a tracking number will be available on your order to follow your goods.

The delivery times will depend on the destination.

Duties and taxes are your responsibilities, these fees will be due at the time of delivery.


If you have any questions about our shipping rates or shipping policies, please contact us at info@blueice.com.



Exceptionnal measures due to the Covid 19 situation : 

Our distribution center is taking all necessary measures to fulfill your orders in a sanitary and hygienic environment, following the recommendations put forth by the WHO. Should your BLUE ICE gear come in contact with exposure or possible exposure here are our recommendations on how to care/treat your gear.

  • Preferred: Quarantine exposed gear for a minimum of 72 hours
  • In case of Emergency: Wash the products with soap and water, at a maximum of 60 ° C. WARNING, this protocol has to be applied only during exceptional measurement and cannot be repeated more than 5 times during the entire life of the product. For any other washing, respect the washing temperature indicated in the technical manual.

IMPORTANT :
If you clean your BLUE ICE products, including Personal Protective Equipment, you must comply with the instructions in the BLUE ICE technical manuals for each product.
No chemicals are tolerated on plastic and textile products, this may damage them and compromise their performance and durability.”